Contact Us About Editorial and Business Enquiries
Need to get in touch with the team behind Online Betting Australia? This page covers everything you need to know about reaching us.
What We Can Help With
We read every message sent to us, but we can only respond to topics within our remit:
- Corrections and updates — spotted an outdated bonus detail, a broken link, or a factual error in one of our articles? Send us the page URL and a description of the issue so we can verify and fix it.
- Editorial questions — queries about our review methodology, ratings, or how we select the brands we cover.
- Partnerships and advertising — business enquiries from operators and affiliates. Please include your company details and a clear proposal.
- Privacy requests — questions about how we handle personal data on this site.
How to Reach Us
Email us at [email protected] and we will respond within three business days. If your enquiry relates to a specific article, include the link in your message — it helps us resolve your request faster.
Please send everything through this single email address. We do not operate phone lines, contact forms, or physical offices, and any website claiming to represent us should be treated with caution.
Gambling Problems: Don’t Email Us
If gambling is causing harm to you or someone you know, we are not the right contact. Our editorial team cannot provide support, counselling, or advice on gambling problems — and we will not respond to requests of that nature through this inbox.
Instead, contact a dedicated support service. In Australia, Gambling Help Online (1800 858 858, available 24/7) offers free, confidential counselling and live chat support in multiple languages. You can also register with BetStop, Australia’s National Self-Exclusion Register, which blocks you from all licensed Australian online and phone wagering services in a single step.
Please be aware of the limits of these tools:
- BetStop does not cover offshore casinos. It will not close or prevent offshore accounts, and self-exclusion cannot be shortened during the first three months — removal requires a statutory declaration and is only possible after that period.
- Responsible gambling tools at offshore casinos are operator-controlled settings that may not connect to Australian tools.
For more information on staying in control, see our Responsible Gambling page.
A Note on Complaints
We are an independent information resource, not a casino operator, and we cannot resolve disputes with gambling brands, recover funds, or intervene in account issues. For complaints against unlicensed operators, report them to your state or territory regulator — and keep screenshots, reference numbers, and timestamps to support your case.